Shipping Policy

Shipping Policy

Thank you for shopping with Averna. Below you will find important information about our order processing, shipping times, and delivery policies.

 

Order Processing

All orders are processed within 2-3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

 

Estimated Shipping Times

Please note that these are estimated delivery times and may vary due to carrier delays, logistics issues, or customs processing.

 

Order Tracking

We currently ship primarily to the United States.

·        United States: 7–10 business days

Please note that these are estimated delivery times and may vary depending on logistics operations, carrier delays, weather conditions, or high shipping volumes.

 

Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout.

Averna is not responsible for orders shipped to incorrect addresses provided by the customer.

 

Lost or Stolen Packages

Once your order has been shipped and handed over to the carrier, Averna is not responsible for:

• Shipping carrier delays
• Lost packages
• Packages marked as “Delivered” but not received

If your package is lost, we recommend contacting the shipping carrier directly. Our team can assist you with the claims process if necessary.

 

Contact Us

If you have any questions regarding your order, please contact us:

📧 avernaskin@gmail.com